Nationwide must die!

How can they think it's remotely alright to take £90 out of my account with no warning or anything, leaving me with a grand total of £40 to last the fortnight? (technically £20 as I had to pay Toya back for what I borrowed a few weeks ago, but they didn't know that). And when I phoned to ask? A mumbled, trailing off apology for "Oh, that'll be for...things..." (a few minutes of shouting & acting generally pissy revealed it was an "overdraft charge", despite me not getting overdrawn). At least I got to appeal to the area manager for it to be refunded, so here's hoping (and in the meantime, looks like it's ramen week again)...

Ugh.